The onboarding process is essential as it shapes a new employee’s perception about the company and their position within it. However, many companies stumble in this critical stage, which can negatively impact employee engagement, productivity, and retention. As we look forward to 2023, it’s crucial to reflect on our onboarding strategies and steer clear of these common missteps:
Overlooking the Pre-boarding Phase: Many organizations don’t utilize the period between a candidate accepting the job offer and their official start date. This pre-boarding stage can be used to send a welcome email, share company information, and manage first-day expectations, which can help new hires feel more comfortable and prepared.
Information Overload: It’s a mistake to overwhelm new employees with too much information on the first day. Instead, spreading out the orientation and training over a few weeks or months allows them to digest the information, ask questions, and gradually settle into their roles.
Neglecting to Immerse Them in the Company Culture: Company culture significantly impacts employee satisfaction and retention. Introduce new hires to the company’s mission, values, and ethos early on and include team-building activities in the onboarding process to foster a sense of camaraderie and belonging.
Failing to Set Clear Goals and Expectations: From the start, new hires should understand their responsibilities, key performance indicators, and how their role aligns with the company’s overall objectives.
Not Soliciting Feedback: New hires can offer useful perspectives on the onboarding process. Encourage feedback regularly and be ready to make necessary adjustments.
Forgetting to Follow-up: Onboarding doesn’t conclude after the first week or month. Regular check-ins during the initial few months are crucial to promptly address any concerns and ensure that new hires are integrating well.
Not Making Onboarding a Team Effort: Onboarding should not be the sole responsibility of the HR department. Involving team members from various departments can foster a sense of community and allow new hires to understand how different teams function together.
Not Using Technology to Streamline the Process: Online onboarding platforms can help organize and streamline the process, making it more efficient and less overwhelming for both HR and the new hire.
Forgetting to Personalize the Onboarding Experience: Every employee is unique, with different skills, experiences, and learning styles. Customize the onboarding experience to match these individual needs.
Failing to Celebrate Milestones: Recognizing achievements, no matter how small, can boost employee morale and motivation. Celebrate milestones to make the new hire feel appreciated and valued.
By avoiding these common onboarding mistakes, you can create an effective onboarding process that sets new hires up for long-term success. If you want to have professionals by your side for onboarding, reach out to EMPTrust onboarding professionals.