The banking industry needs digital services for users to carry out various transactions. The application provides round-the-clock instant access, which is convenient and efficient. The efficiency of commerce is an essential factor influencing the need to use a banking application. Therefore, testing is vital to ensure reliable information transmission and protect users’ data.
Application Key Features
The Covid pandemic catalyzed the active adoption of digital technologies in the financial sector, leading to their rapid distribution among user audiences and various organizations worldwide. Given the technological need, banking companies had to adapt to customers’ new requirements immediately.
Financial companies have provided closer and faster customer communication thanks to online service. But the application needs to meet specific requirements. In that case, there are risks associated with non-compliance with the security of transactions, leakage of confidential information, or incorrect operation of the application. It will entail negative consequences for customers’ refusal to use a particular bank’s services and decreased financial profit.
Next, we list the essential characteristics necessary for the development of a quality application:
- organization of several user sessions at the same time, which is provided by multi-stage functional tools;
- possibility of extensive integrations of several programs;
- uninterrupted performance despite complex processes;
- provision of multiple online treatments;
- have high-speed performance;
- help users solve problems that have arisen and control force majeure situations;
- provide application support on various system platforms.
If the developed application has these properties, then there will be user demand for it.
TestFort is a company that specializes in testing banking applications. It has a large team of QA specialists who know the specifics of how financial applications should work properly and many of the testers have vast experience in testing behind backs.
Application testing process
The software is tested for functionality, performance, security, and reliability during the testing period. The test will help detect and analyze problems and vulnerabilities with further program adjustments.
Compile the requirements for the application
The requirements are presented as a document indicating the installed functionality and various indicators. This document is based on financial inclusion models and is shared with testers to ensure that the application program requirements conduct tests. The application must integrate all domains since the banking industry has several subdomains. Each task in the application has its module, to which it is necessary to define a specific requirement (transfer, loans, payments, etc.).
Creation of business scenarios
After the list of requirements is determined, a business scenario is created, which includes specifications, use cases, and so on. Developers, analysts, and technical specialists should also participate at this stage. When everything is agreed upon, they begin to implement the approved plan.
Compilation of test situations
Automation specialists are identified with test situations that need to be automated and organize individual scenarios. In finance, a quality professional may use manual testing, assigning tasks to a group of testers.
Manual testing includes the following:
- preparation of test situations;
- consideration of a test situation;
- test case execution.
Each team member will perform a specific task of manually testing the application.
The quality team performs functional testing. This operation ensures that the primary user functions work without interruption and the functionality is organized according to the conditions.
Running a test against a database
Such testing controls the integrity of all application data while quality engineers analyze the database structure, stored functions, and download performance. Schemas, tables, and control components are tested. The emphasis in testing is on ensuring information safety and the possibility of their extraction. In addition, the completion and fixation of payments are provided, and canceled payments will be promptly interrupted. It is done to eliminate conflicting information in the memory store. User access to various tables and Infobase is also being tested.
Conducting Security Level Tests
Such testing ensures the reliability of the developed application, eliminating all weaknesses related to the security of the application. In addition, protection is provided against users’ personal information leakage during external attacks and fraudulent operations. During the testing period, the quality team ensures that the application is developed according to security requirements (OWASP) and that personal data is well protected. Installing a multi-stage verification for client access is also recommended, which involves entering a one-time password, some data, etc.
This stage of testing provides for the ease of use of the application from the user’s point of view – the convenience and clarity of the interface, the speed of response of functions, uninterrupted operation, and so on. It guarantees the user audience’s satisfaction with the application’s functionality and quality. The banking domain has millions of audiences with various operating systems and electronic devices – desktop and mobile. All possible combinations are considered when using the application, including the types of connections. Such due diligence is time-consuming and labor-intensive, but all of this is necessary to ensure privacy since banking applications are essential for financial transactions.