How Do Conference Calls Work? A Guide for Businesses

The average worker spends 213 hours of every working year in some kind of meeting.

The COVID-19 pandemic has made physical meetings impossible for many Business Proposal. Luckily, technology has provided us with plenty of viable alternatives.

Conference calling is one of the best ways to stay in touch with colleagues without being in the same room as them. However, if you’ve never been involved in a conference call before, you may be wondering where to begin.

So, how do conference calls work? Read on as we answer this question and explore other elements of conference calls.

How Do Conference Calls Work?

Quite simply, a conference call is a phone conversation involving three or more people. While these used to take place on telephones, they usually happen online now.

There are free conference call services you can avail of online. These allow you to have conversations with dozens of employees from your laptop, regardless of where they are. Some services have handy extra features like screen sharing and mic muting.

How to Make the Most of Conference Calls for Your Business

Since the onset of the COVID-19 pandemic, conference calling solutions have been in ever-increasing demand. Because of movement restrictions, workers simply can’t meet up like they used to.

If this sounds like your situation, there are a few things you can do to make sure you’re getting the most from conference calling.

Schedule Regular Calls

The more conference calls you make, the more productive each one will be. It can be a difficult environment for some people to contribute in if they’re not used to it; you need to get everyone accustomed to the practice so they all feel comfortable working with it.

Set an Agenda Before Beginning

If you know exactly what you want to cover before a call, you’ll waste far less time. There’s no need to spend too long detailing the schedule, but you should have a rough outline of what needs to be discussed.

Involve as Few People as You Can

This one might sound a little counter-intuitive, as the aim of conference calling should be to bring people together. However, the last thing you need is too many people on the call.

If you waste your employees’ time by making them sit in on calls they’re not contributing to, they’ll become disillusioned with the process. Also, connectivity issues become more likely as you involve more people.

Using Technology to Stay in Touch in 2020

So, how do conference calls work? You should be developing a good idea of the answer to this question by now.

You should also realize that conference calls offer businesses a reliable, efficient, and cheap way to stay in contact. At a time like now, when it’s difficult to connect with people in person, conference calls provide a valuable alternative.

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